Privacy Policy
Privacy Policy
This policy explains how Hiyozoo handles information in the Bear Lock iOS and Android apps, through support payments on its website, and through its support channel.
Overview
Bear Lock does not require an account and does not use advertising, third-party analytics, or tracking. It does not automatically send your selected apps and websites, lock schedules, usage activity, or local operational records to Hiyozoo servers.
Information Stored on Your Device
Bear Lock stores the following information on your device to provide its features:
- Selected apps, categories, and websites to block, along with recent targets and pinned selections
- Lock start times, end times, durations, and recurrence settings
- Lock status and recent operational records needed to verify correct behavior
iOS Data and Permissions
On iOS, you choose targets through Apple's selection interface. Selections are stored as protected data issued by Apple's Screen Time APIs. Bear Lock cannot read how you use the selected apps. This information stays in local storage shared by the app and its extensions and is not sent to Hiyozoo. Operational records are limited to the 50 most recent entries.
Android Data and Permissions
On Android, selected package names, categories, domains, schedules, and recent targets are stored on the device. The accessibility service checks the foreground app and processes supported browsers’ address bars locally to decide when to block. Screen content, address bars, and selections are not sent to Hiyozoo. Operational logs are trimmed to the most recent 300 lines after exceeding 128KB. Accessibility and exact alarm access can be revoked in Android settings. Blocking cannot operate while accessibility is revoked or the app is force-stopped.
Optional Support Purchases
Support purchases are optional and do not unlock features. Apple handles support payments on iOS. The iOS app processes product and purchase information through the App Store to verify and complete purchases. Android version 0.2.2 and later has no in-app billing; the support screen links to the official website in an external browser. Hiyozoo does not receive card numbers or other payment credentials.
Support Payments on the Web
When you use support checkout, you leave this site for a Stripe payment page. Stripe processes email and payment details, and device and connection information needed to prevent fraud. Hiyozoo can access the amount, currency, date, status, transaction identifiers, and any name and email provided through Stripe for payment confirmation, refunds, support, and accounting. Hiyozoo does not receive full card numbers or security codes.
Your app selections and usage history are not sent with payments. Payment records are retained for support and legal recordkeeping obligations; legally required records may be retained after a deletion request. See Stripe’s privacy policy for its practices.
Contacting Support
If you contact support by email, Hiyozoo handles your email address, message, and any screenshots or device information you choose to attach so it can reply and resolve the problem. This information is not used for advertising or tracking and is not sold. It is not provided to third parties for purposes unrelated to support unless required by law.
Support information is retained only as long as needed to provide support and prevent recurring issues, then deleted when it is no longer needed. To request deletion, contact us from the email address used for the original request.
Permissions and Deletion
- iOS: You can revoke Screen Time / Family Controls permission in iOS Settings. App blocking will stop working after permission is revoked.
- Android: You can revoke accessibility service and exact alarm access in Android settings. Revoking these permissions disables features needed to block apps or run locks at their scheduled times.
- You can delete lock schedules within Bear Lock before they start. Active locks cannot be ended before their scheduled end time.
- On both iOS and Android, uninstalling Bear Lock deletes information stored locally by the app. On iOS, this also includes information stored by its extensions.
- Uninstalling the app does not delete purchase or payment history managed by Apple, Google Play, or Stripe.
- You can request deletion of information retained by support using the contact address below.
Changes to This Policy
If Bear Lock's features or data practices change, this page and its last-updated date will be revised. Material changes may also be announced in the app when appropriate.
Provider and Contact
Provider: Hiyozoo
Email: support@hiyozoo.com